Privacy Notice

What we collect

When you contact us through this website, we collect the information you choose to give us:

• Your name and company name.
• Your email address and, where you provide it, your telephone or WhatsApp number.
• The commercial and technical details of your enquiry: product, type, grade, size, quantity, destination country, required delivery date, and any specification or drawing you attach.

You do not need to create an account, and there is no newsletter subscription on this site. Browsing this site requires you to submit nothing.

How we use it

Your information is used for one purpose: to answer your enquiry, prepare a quotation, and — if you place an order — to produce, pack, document and ship it. Drawings and specifications you send are treated as confidential and used only for your own enquiry or order.

What we do not do

• We do not sell, rent or trade your details.
• We do not add you to marketing lists, and we do not send unsolicited commercial mail.
• We do not publish your company name, your enquiry or your drawings as a customer reference without your written permission.

Website analytics

This website uses Microsoft Clarity, a web analytics service that records how visitors use the site — the pages viewed, the referring site, and general device and country information. It is used to understand which pages are useful so we can improve them. You can opt out using the cookie banner or the opt-out page offered by Microsoft.

Who else may see it

To fulfil an order, technical details are passed to the production partner that makes the material, and shipping details to the freight forwarder and carrier handling the consignment. Where third-party inspection is arranged at your request, the relevant specification is shared with the inspector. Each receives only what is needed to do its part of the job.

How long we keep it

Enquiry correspondence is kept while it is commercially useful. Order records, quotations and shipping documents are kept for as long as commercial and tax rules require. If you ask us to delete your enquiry, we will do so unless we are obliged to retain the record.

Your rights

You may ask what information we hold about you, ask for a copy, ask for it to be corrected, or ask for it to be deleted. In every case, contact us and we will respond.

Contact for data requests

Email tockson@163.com with the subject line “data request”, or message +86 157 0603 0959 on WhatsApp. Company: Yiwu Tongke Trading Firm, Yiwu, Zhejiang, China.

This notice describes our own practice. It does not claim certification under any privacy framework, and it is not legal advice. If your project requires a specific contractual data-processing term, ask and we will confirm what can be agreed.